itil 2001

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  • ITIL標準- MBA智库百科

    wiki.mbalib.com

    ITIL（Information Technology Infrastructure Library）：即信息技術基礎構架庫，一套 被廣泛承認的用於有效IT服務管理的實踐準則。1980年以來，英國政府商務辦公室（ The Office of Government Commerce; 簡稱OGC; 原稱政府電腦與通信中心）為解決 “IT服務質量不佳”的問題，逐步提出和完善了一整套對IT服務的質量進行評估的方法  ...

  • ITIL標準- MBA智库百科

    wiki.mbalib.com

    wiki.mbalib.com/zh-tw/ITIL标准

  • ITIL - Wikipedia

    en.wikipedia.org

    ITIL is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ...

  • ITIL | IT Service Management | ITSM | AXELOS

    www.axelos.com

    Find out more about ITIL with AXELOS. The ITIL best practices provide a framework for businesses to more effectively manage their IT services. ...

  • ITIL v3 (Information Technology Infrastructure Library)/Introduction ...

    en.wikibooks.org

    The Information Technology Infrastructure Library (ITIL) is a collection of concepts and practices combined in a series of books to be applied in IT Service ...

  • Difference Between ITIL® 2011 & ITIL V3 Processes - Simplilearn

    www.simplilearn.com

    24 Apr 2018 ... This article explains key differences & changes between ITIL® V3 and ITIL® 2011 which are essentially required from ITIL® foundation point of ...

  • ITIL 2011 | IT Process Wiki - The ITIL® Wiki

    wiki.en.it-processmaps.com

    2017年5月6日 - Four years after the introduction of ITIL® V3, the main guidance was updated. This page highlights the changes and clarifications introduced ...

  • ITIL标准- MBA智库百科

    wiki.mbalib.com

    ITIL（Information Technology Infrastructure Library，信息技术基础构架 ... 逐步提出和完善了一整套对IT服务的质量进行评估的方法体系，叫做ITIL。2001年，英国标准 ...

  • The Evolution of ITIL® – IT Governance Blog

    www.itgovernance.co.uk

    2011年7月26日 - In 2001 the CCTA became an integral part of the Office of Government Commerve (OGC) and the ITIL v2 titles were released which were more ...

  • What is ITIL? Your guide to the IT Infrastructure Library | CIO

    www.cio.com

    2017年8月15日 - ITIL is a framework of best practices for delivering IT services. ... In April 2001, CCTA, along with several other agencies, were rolled into the ...